The official Emergency Rental Assistance Program for New York State

Contact Us

Have Additional Questions? Call our Customer Care team at 1-844-NY1-RENT.

To request a reasonable accommodation, please contact the call center at 1-844-NY1-RENT (1-844-691-7368).

For TTY relay communications, please call 833-843-8829.

To report fraud being committed in the New York State Emergency Rental Assistance Program, please call 518-402-0125.

Please click here to chat with an agent.

Need Help?

You can contact our Client Call Center at: 1-844-NY1-RENT (1-844-691-7368)